FAQs
Web Design & Development
What is your design process like?
- Brainstorm: We start by generating ideas and concepts through brainstorming sessions. This is where creativity flows and initial concepts take shape.
- Define: Next, we define the project scope, goals, and requirements based on our discussions with you. This step ensures clarity and alignment before moving forward.
- Ideate: With a clear understanding of the project, we dive into ideation. This involves exploring different possibilities and refining ideas to find the best solutions.
- Design: Once we’ve settled on the most promising concepts, we bring them to life through design. This phase involves creating visual mockups and prototypes to communicate our ideas effectively.
- Launch: After finalizing the design, we launch the project according to the agreed timeline. This could involve website deployment, product manufacturing, or any other necessary steps to make your project a reality.
- Test: Finally, we conduct thorough testing to ensure everything works as intended. This includes user testing, quality assurance checks, and any other validations needed to guarantee a successful outcome.
Throughout the process, we maintain open communication with you to gather feedback and make adjustments as needed, ensuring that the final product meets your expectations.
Do you offer responsive web design that works on all devices?
Yes, we offer responsive web design that ensures your website looks and functions seamlessly on all devices, including desktops, laptops, tablets, and smartphones.
Can you build custom web applications or integrate with existing ones?
Absolutely! We specialize in building custom web applications tailored to your specific needs. Additionally, we can seamlessly integrate our solutions with existing web applications, ensuring smooth functionality and enhancing the overall user experience.
How much does website design and development typically cost?
The cost of website design and development can vary based on several factors, including the complexity of the project, the features and functionality required, and the level of customization needed. As a result, it’s challenging to provide a one-size-fits-all answer. However, we offer competitive pricing tailored to your specific needs and budget. We’re committed to providing transparent pricing and will work closely with you to understand your requirements and provide a detailed quote for your project. Feel free to reach out to discuss your project in more detail and receive a personalized estimate.
What Content Management System (CMS) do you recommend (e.g., WordPress, Drupal)?
We conduct a thorough project discovery process to understand your requirements and needs. Based on this discovery phase, we will recommend a suitable technological solution tailored to your specific project. Our goal is to ensure that the recommended solution aligns perfectly with your goals, budget, and technical requirements, ultimately leading to a successful outcome for your project.
Who will manage and update the website after it launches?
After your website launches, we offer a retainer program where we can manage and update the website for you. Our retainer program ensures that your website remains up-to-date, secure, and running smoothly. Whether you need regular content updates, software updates, or technical support, our team will be there to assist you every step of the way. Our retainer program includes Growth services that include SEO, Content, Speed, CRO, Accessibility, and others.
What is the client's contribution to the design process?
The client’s contribution to the design process is invaluable as it helps ensure that the final product aligns with their vision, goals, and preferences. Here are some ways clients typically contribute:
- Providing Input and Feedback: Clients share their ideas, preferences, and feedback throughout the design process. This input helps guide the direction of the project and ensures that the design meets their expectations.
- Supplying Content and Assets: Clients often provide content such as text, images, videos, and branding assets that will be incorporated into the design. This content is essential for creating a cohesive and personalized website.
- Approving Designs: Clients review and approve design concepts, mockups, and prototypes at various stages of the process. Their approval ensures that the design accurately reflects their brand identity and meets their requirements.
- Participating in Meetings and Reviews: Clients participate in meetings, presentations, and design reviews to discuss progress, address concerns, and make decisions about the project direction.
Overall, the client’s active involvement and collaboration are crucial for creating a successful design that effectively communicates their message and achieves their goals.
Who will write content for the website?
The client has the option to provide content for the website. Alternatively, if the client prefers or requires assistance, we have content writers who can help create compelling and engaging content tailored to their needs and audience.
Digital Growth Partnership
What is a digital growth partnership?
A digital growth partnership goes beyond standard maintenance and support services. It not only helps clients maintain their website but also focuses on facilitating growth. This entails a range of services such as Search Engine Optimization (SEO), content creation, improving accessibility, enhancing website speed, Conversion Rate Optimization (CRO), and other optimization techniques. The goal is to actively contribute to the expansion and success of the client’s digital presence.
What are the benefits of this partnership?
- Improved user experience and conversion rates.
- Increased online visibility and traffic.
- Sustainable long-term growth.
- Access to expertise and personalized solutions.
- Measurable results and data-driven decision-making.
How much does a Digital Growth Partnership cost?
General & Project Management, Relationship model
Do I have a dashboard to view my project’s status?
Certainly! Your dashboard provides a centralized platform where you can track various aspects of your project, such as progress milestones, key performance indicators, and upcoming tasks. It offers real-time updates and visual representations of data, enabling you to monitor the project’s status at a glance. Additionally, it may include features for communication with the project team and accessing relevant documents or reports for enhanced transparency and collaboration.
What PM tools does Nextvisible use to manage projects?
Nextvisible utilizes ClickUp as its project management tool to efficiently manage projects. However, we are adaptive and open to new tools as per client’s requirement.
How does communication work between Nextvisible and the client?
- Scheduled Meetings: Regular meetings are scheduled to discuss project progress, updates, and any concerns. These meetings may be conducted via video conferencing platforms like Zoom or Google Meet.
- Email Communication: Important updates, reports, and documentation are shared via email to keep the client informed about project developments.
- Project Management Tool: Nextvisible and the client use ClickUp or a similar project management tool to communicate, share files, track tasks, and provide feedback on the project’s status.
- Phone Calls: When immediate communication is required or for discussing urgent matters, phone calls may be utilized between Nextvisible team members and the client.
- Messaging Platforms: Instant messaging platforms like Slack or Microsoft Teams may be used for quick exchanges and updates between Nextvisible and the client.
What industries do Nextvisible prefer to work with?
Web Application Development
What type of web applications do you specialize in developing?
We develop a variety of web applications to suit your needs! From informative static websites to interactive e-commerce platforms and feature-rich single-page applications, we can craft the ideal solution to engage your audience and achieve your business goals.
What is your development process for web applications?
- Design: Creating the basic layout and look of your product.
- Development: Building the product using code and adding features.
- Testing: Checking for bugs and ensuring the product works well.
- Deployment: Making the product available for users.
- Operations & Maintenance: Supporting and updating the product after launch.
Do you offer ongoing maintenance and support for web applications?
Absolutely, we offer ongoing maintenance and support plans to ensure your web application’s smooth operation and security.
What security measures do you take to protect user data?
We prioritize user data security through various measures, including secure coding practices, regular vulnerability scanning, and encrypted data storage.
Can you integrate with third-party APIs for added functionality?
Yes! We can unlock the power of APIs to enhance your web application. Our expertise covers:
API Development: Need a custom API to connect your application with other systems? We can build it from scratch.
API Integration: Want to leverage existing third-party APIs for functionalities like payments, social logins, or data analytics? We can seamlessly integrate them into your application.
Do you work with Non-Disclosure Agreements (NDAs) to protect client confidentiality?
Absolutely! We prioritize confidentiality throughout our entire engagement, including the project consultation process. We utilize NDAs to ensure your ideas, concepts, and data remain protected from the very first conversation.
Here’s what this means for you:
- Early Protection: From the initial consultation, your project details are safeguarded by an NDA.
- Open Communication: NDAs foster a trusting environment where you can openly discuss your project needs with us without confidentiality concerns.
- Industry Standard: NDAs are standard practice in web application development. We offer standard NDA templates or are happy to work with your preferred legal agreements.
If you have any further questions about NDAs, please don’t hesitate to ask! We’re committed to a secure development process for your web application, right from the start.
SEO (Search Engine Optimization)
What is Nextvisible’s SEO strategy, and how will you improve my website's ranking?
At Nextvisible, we employ a data-driven SEO strategy that focuses on three key pillars:
- Keyword Research & Content Optimization: We identify relevant keywords your target audience searches for and optimize your website content to rank higher in search results.
- Technical SEO & Website Performance: We ensure your website is technically sound and loads quickly, both of which are crucial for SEO success.
- Link Building & Backlink Acquisition: We build high-quality backlinks to your website from reputable sources, which significantly improves search engine authority.
How long does it typically take to see results from SEO efforts?
SEO is an ongoing process, and results can vary depending on your industry, competition, and website’s current ranking. However, you can expect to see some initial positive signs within 3-6 months, with more substantial ranking improvements occurring over a 6-12 month timeframe.
Do you offer local SEO services if my business is geographically focused?
Absolutely! Nextvisible offers specialized local SEO services to help your business attract customers in your local area. We optimize your Google My Business listing, manage local citations, and target location-specific keywords to ensure your business shows up in relevant local search results.
Will you provide regular reports on website traffic and SEO performance?
Transparency is key. We provide you with regular reports that track your website traffic, keyword rankings, backlinks, and other SEO metrics. This allows us to monitor progress, identify areas for improvement, and adapt our strategy accordingly.
What is your approach to keeping up with the latest SEO algorithms?
The world of SEO is constantly evolving. At Nextvisible, we stay ahead of the curve by closely monitoring search engine updates and algorithm changes. We continuously educate ourselves and our team on the latest best practices to ensure your website remains optimized for long-term SEO success.
Web Support & Maintenance
Do you offer a one-time fix?
Yes, we do offer a one-time fix which depends on the complexity of the issue starting from $125 and up.
Do I get reports and statuses of my website health?
Yes, you will receive reports and statuses of your website’s health. We provide access to a dedicated client portal where you can track and view all types of reports related to your website’s performance and status.
Do I have a client portal to post tickets?
Yes, you do have a dedicated client portal to submit tickets and track those open tickets.
What type of ongoing website maintenance services do you offer?
Ongoing website maintenance and support services include Web Security, Plugin Updates, Health and Security Monitoring.
How quickly can you respond to website issues or downtime?
We aim to respond to website issues or downtime promptly, typically within a business day. Our team prioritizes resolving any issues efficiently to minimize downtime and ensure your website’s optimal performance.
Do you offer backups and disaster recovery services?
Yes, we offer backups and disaster recovery services to ensure the security and integrity of your website’s data.
Can you scale your support services as my website grows?
Yes, we can scale our support services to accommodate the growth of your website. As your website expands and your needs evolve, we’ll adjust our support to ensure continued effectiveness and satisfaction.
Relationship Models
What are your agency's relationship model offerings?
We offer a variety of relationship models to cater to different client needs and budgets. These models typically involve ongoing collaboration and support, as opposed to one-off project engagements. Here are some examples:
- Retainer Model: A fixed monthly fee for a pre-determined amount of service hours allocated across your web design, development, SEO, and maintenance needs. This offers predictability and ongoing support.
- Project-Based Model: We collaborate on specific, well-defined projects (e.g., website redesign, SEO campaign) with a clear deliverable and set fee.
- Hourly Billing: Ideal for ongoing maintenance tasks or smaller projects where the scope is not fully defined upfront. You are billed by the hour for the time spent on your project.
Who are your relationship models suitable for?
- Value ongoing support and strategic guidance: We become an extension of your marketing team, proactively managing your digital presence.
- Have consistent digital needs: Regular website updates, content creation, and SEO efforts benefit from a structured approach.
- Seek predictable budgeting: Retainer models offer cost certainty and avoid project-by-project cost fluctuations.
- Desire a collaborative partnership: We work closely with you to understand your evolving needs and adapt our strategy accordingly.
How do I choose the right relationship model?
The best model depends on your specific needs, budget, and project scope. We’ll discuss your goals and recommend the most suitable option during our initial consultation.
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